Trillium FAQ

What is the process of building and maintaining a Trillium site?

Proper use of Trillium also shifts responsibility for creating accessible code from the client to the Public Affairs and Communications Web services department.

Initial Web-Building Process

Each department should appoint a single staff person (Web liaison) to take ownership of site content, maintenance, and updates. This department liaison and consultant work together as a team to get a site up and running. Once a site is established, the department liaison ensures content is kept current and calls on the consultant as necessary for support. When major additions are made to a site, we recommend enlisting support from the Public Affairs and Communications Web team.

Ongoing Maintenance

To maximize efficiency and professionalism, all departments should seek out a permanent staff member willing and able to do the hands-on work of updating a Trillium site. Once a site is built, the time required for basic maintenance is minimal.

Faculty, Administrative Secretaries and Academic Sites

The best system for maintaining sites owned by academic departments is to have the administrative secretary act as the department liaison, keeping an eye on the site and doing the day to day maintenance work.

We do not recommend that faculty take on this task. Faculty work schedules and professional priorities do not seem to mesh with the needs of Trillium site development and maintenance. Where faculty input is needed, the administrative secretary can act as liaison.

Use of Student Workers

When students workers assist with hands-on maintenance, they should be carefully trained and managed by the department liaison. Regardless of who does the hands-on work, the department is accountable for the content that appears on the site, and how it is formatted. Questions should be directed to Web consultants.