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Information Technology

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    October is National Cyber  Security Awareness Month!  Are you safe online?
  • On October 19th, Information Technology will be performing maintenance on network services between 6am and 8am.

    Although services are not expected to be disrupted, should a disruption occur, users inside and outside the Lewis & Clark network may intermittently be unable to reach the Internet and other network services.

    Any disruption will affect all Lewis & Clark network services. This includes, but is not limited to, access to:

    If you have any questions or concerns, please contact the Information Technology Service Desk, itservice@lclark.edu or 503 768-7225.

    For more information:






    Information Technology Service Desk, itservice@lclark.edu or 503 768-7225

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    Information Technology recommends you do not upgrade your computer operating system to MacOS “High Sierra” until our operations team has completed testing with our existing applications. Please do not upgrade without an adequate backup and rollback plan.
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    This summer, Senior Director of Client Engagement Kelly Wainwright was inducted into the Special Interest Group on University and College Computing Services (SIGUCCS) hall of fame. She will receive the award during the annual SIGUCCS conference on October 3.
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    This summer we’ve refreshed Resource Lab equipment and software.
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    Equifax Security Breach Impacts Millions
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    Beginning on September 1, viewing Google Group messages will be restricted to group members only. This directly impacts the availability of archived messages on a Google Groups’ website. This change will ensure that messages sent to a group are seen only by the intended audience.
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    As of August 22, 2017 Moodle will move from 3.1 to 3.3 for the 2017-18 academic year which includes the following updates and new features!

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    We received positive feedback from instructors who made use of PearDeck during our Spring 2017 polling software trial. Moving forward, we have decided to continue our site-wide license of PearDeck, meaning the full version is available to all users within our domain: if you have an lclark.edu email address, then you can use PearDeck!
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    Receiving technical support is easy at Lewis & Clark College.  Simply contact the IT Service Desk.
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    With the phishing phenomenon happening more and more frequently, our best defense is awareness.  This article presents some general tips for protecting yourself against phishing scams.
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    Information Technology is pleased to announce our move to Zoom as our supported video conferencing tool for campus.  Zoom replaces Fuze, and can offer a more stable and robust video conferencing experience than Skype or Google Hangouts.
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    Spear Phishing Campaign! Do Not Click!
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    The National Weather Service has issued storm alert for the Portland Area for this weekend, and high winds often lead to power outages. To reduce the risk of data loss in the event of a power outage, Information Technology advises to save open documents and completely shut down workstations rather than leave them in hibernation or sleep mode over the weekend.
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    Information Technology recommends you do not upgrade your computer until our operations team has completed testing with our existing applications. Please do not upgrade without an adequate backup and roll back plan.
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    Information Technology is working with faculty to test different wireless projection options during the Fall 2016 term.
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    Ransomware is a serious threat to our organization’s data.  Learn what it is, what it does, and how you can protect yourself.
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    It came to the attention of Information Technology late last week that Google was catching  email reminders regarding the need to change your password in their spam filter.  The result was that people’s passwords expired with little or no advance notice. Since learning of this issue, Information Technology has identified why the emails were being caught as spam and have changed our process to resolve the issue.
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    Targeted Phishing Message Hits Campus with the subject: Urgent Web Advisor Portal Re-Validation.  DO NOT CLICK ON THE LINK IN THE MESSAGE!
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    On Thursday, March 31st, Lewis & Clark experienced a broad and significant systems outage that lasted approximately 2.5 hours
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    We are reviving the LC Google User Group in the form of a monthly update newsletter detailing Google Apps news and updates as well as information specific to Google Apps for Education at LC.
  • At 12:33 p.m. on Friday afternoon, a message was accidentally sent to all @lclark.edu email users.  This included current students, recent alumni, faculty and staff.
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    Lewis & Clark Faculty are invited to join us this May for a week dedicated to effective use of technology in your teaching and research. We offer over fifty sessions with a mix of everyday topics, emerging trends and discussions on successful application. The Institute follows a conference format organized in tracks. Click here to register.
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    The IT Infrastructure team will be performing required maintenance on the Watzek Data Center internal network. We do not anticipate any downtime, due to designed redundancies in the infrastructure. However, as with all maintenance at Lewis & Clark, there is an unfortunate risk of unforeseen consequences.

    Maintenance window:
    March 31, 2016
    6:30 - 7:30am
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    Phishing schemes are on the rise!
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    Would you like to save valuable time when reserving and collecting equipment at the IT Service Desk?  Now you can! The IT Service Desk has a new online site for booking equipment reservations in real time!
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     Tax Scammers Target Might Target You: Here’s What to Do

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    Details of classroom equipment upgraded or replaced by Information Technology during Winter Break.
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    This spring we’re updating Moodle with a new, responsive theme that better supports mobile devices and recently upgraded Moodle elements.
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    Moodle Storage Upgrade

Read more of our stories by clicking on the links below.