Lewis & Clark’s Procedures for Responding to Copyright Infringement Claims

When Lewis & Clark receives a copyright infringement claim involving music, video, software, games or other digital material, it takes the following steps under the 1998 federal statute known as the Digital Millennium Copyright Act (DMCA):

• The infringement claim is forwarded to the Information Security Officer with a copy to the Help Desk Manager.
• The Information Security Officer checks network logs to correlate the information provided in the claim with a specific network user.
• If a correlation is determined, network access is suspended immediately and the user notified by being “quarantined” to a website with information about why network access has been suspended and what they need to do to restore network access.
• The user must bring his/her computer to the Information Technology helpdesk to verify that the file identified in the claim is no longer being shared or the file sharing software is removed.
• Network access is restored upon verification (and education).

Second Offense:

• If someone should receive a second infringement claim, network access is suspended and the “evidence” is turned over to the student judicial process.