PIO-NET


Through the PIO-NET program, students living on campus can connect to the campus network and the Internet. The type of connection and the hardware and software you need to connect varies depending on the residence hall in which you live. Akin, Apartments (East, Roberts, West), Copeland, Forest (Alder, Juniper, Manzanita,Ponderosa, Spruce), Hartzfeld, Howard, Odell and Stewart are all wired for Ethernet, providing a direct network connection. Platt connects using either LC Wireless or Ethernet and Digital Subscriber Line (DSL) technology.

Increasingly, access to network services like the Internet is a necessary academic tool. We've answered frequently asked questions about the program below. If you don't see the answer to you question, please contact us by sending e-mail to consult or calling the IT Help Desk at 503-768-7225.

Connecting to PIO-NET

Before you start you will need the following:

  • A Personal Computer that meets system requirements and a compatible web browser. Information Technology recommends Internet Explorer (Windows) or Safari (Macintosh) web browsers.
  • 10/100 Ethernet Network Card. Residents in Platt and Howard have the option of connecting via an 802.11 Wireless Network card instead of Ethernet. Many new PCs and Macs come with Ethernet network cards built-in. If your computer does not have an internal network card, then you can purchase one from the Computer Showroom.
  • Ethernet Network Cable - This cable is round (not flat like a telephone cable) and sometimes called a Cat 5 cable. Cables are available from the Main IT Office in the Watzek Library.

One network port per resident will be active. In the apartments (East, Roberts, West), you will find the active port(s) in the bedrooms. Be aware that all computers connecting via PIO-NET must register to receive full access to our Network. Information about Network Registration is available here.

You must have an L&C account to connect. This is the same account you use for e-mail and WebAdvisor. If you don't have an account, create one here.

Step-by-step PIO-NET installation and configuration instructions:

System Requirements for all Halls except Platt.
Go here if you live in Platt.

Macintosh
Windows

Equipment

All supported Macintosh Computers come with supported built-in 10/100 Ethernet.

Built-in or supported 10/100 Ethernet card

Supported Ethernet Adapters

Apple

3Com, Intel, Broadcom, Dell

Supported 802.11 Wireless Cards (Howard Only)

Airport; Netgear WG111 USB Adapter

Proxim Orinoco; Netgear WG111 USB Adapter

Operating System (OS) & Antivirus

Note: Windows ME & Windows 98 systems are not supported and will be unable to connect to the L&C Network.

System 9.2.2 or higher. OS must have all required updates and security patches.

Symantec Antivirus with updated virus definitions (free download for enrolled students)

Windows 2000 or higher. OS must have all required updates and security patches.

Symantec Antivirus with updated virus definitions (free download for enrolled students)

Cisco Clean Access Agent (free download)

System Requirements for Platt Residence Hall

Macintosh
Windows

Equipment

Recommended:
Airport Wireless card or supported USB 802.11 wireless adapter.

Alternative:
Built-in 10/100 Ethernet card and DSL Ethernet Adapter (supplied by Information Technology)

Recommended:
Built-in wireless or supported 802.11 wireless adapter.

Alternative:
Supported 10/100 Ethernet card and DSL Ethernet adapter (supplied by Information Technology)

Supported 802.11 Wireless Cards

Airport; Netgear WG111 USB Adapter

Proxim Orinoco; Netgear WG111 USB Adapter

Supported Ethernet Cards

Apple

3Com, Intel, Broadcom, Dell

Software: Operating System (OS) & Antivirus

Note: Windows ME & Windows 98 systems are not supported and will be unable to connect to the L&C Network.

System 9.2.2 or higher. OS must have all required updates and security patches.

Norton Antivirus with updated virus definitions (free download for enrolled students)

Windows 2000 or higher. OS must have all required updates and security patches.

Symantec Antivirus with updated virus definitions (free download for enrolled students)

Cisco Clean Access Agent (free download)

Network Comparison

Services

Ethernet
LC Wireless
DSL
(Platt only)

Internet (Electronic Mail, Web, WebAdvisor, FTP, etc.)

YES

 YES

YES

Local Area Network (LAN) Access

YES

 YES

YES

Maximum Speed

100MB bps

 54MB bps

1MB bps

 

 

 


PIO-NET General Information

TCP/IP Configuration

Obtain address automatically from DHCP Server

Mail Server

mail.lclark.edu

SMTP (Outgoing Mail) Server

smtp.lclark.edu
FTP Server ftp.lclark.edu

Search Domain

lclark.edu

Need Help Connecting to PIO-NET?

Information Technology knows how much students depend on Internet access and are here to help students connect and stay connected to PIO-NET. Our Help Desk and Student Field Technicans are on hand to assist with the installation and configuration of supported networking hardware as well as provide support for other installed hardware and software consistent with existing support & repair policies.

If you encounter problems, please call or visit the IT Help Desk (x7225, located in the Watzek Library). For more immediate assistance, we recommend students with laptops bring their computers to the IT Help Desk in Watzek Library during our open hours of Monday - Friday, 8am - 5pm.

If necessary, the Help Desk will schedule appointments or make referrals to Student Field Technicans for problems that require on-site assistance. Network connectivity problems always receive the highest priority.

 

Please e-mail consult or call the IT Help Desk at (503) 768-7225 if you have any further questions.
Created by: consult@lclark.edu
Updated: 29 July 2006