E-Mail how
e-mail at L&C works -- what programs are supported
Wirelesshow to connect
to the L&C wireless network and where wireless is available
|
Connect your Windows PC to PIO-NET
Residents in Platt click here for instructions connecting to LC Wireless or DSL.
View a printable pdf version of these instructions here.
- Plug one end of your Ethernet cable into the connector on your computer. If you did not bring a cable, you can pick one up in the Main IT Office in the Watzek Library.
- Locate the Ethernet jack on the wall and insert the end of the cable into othe jack until it clicks.
Note that Ethernet jacks look similar to, but are wider than telephone jacks.
- If there are two jacks in one faceplate, the lower one or the one on the right side will be active.
- If there are four jacks, the lower two will be active.
- In the Roberts Apartments, only the jacks in the bedrooms are active
 Start your computer (restarting is recommended if your computer is already on) and launch a web browser such as Internet Explorer. Most computers have default network software settings that work with the Lewis & Clark wired and wireless networks and your browser will load our network registration web page. In the left corner of the registration page, you'll see the Connect to the LC Network form (right). Type your L&C login and password in the boxes provided and click Login.- After you login, you'll be automatically directed download our Network Registration Client for Windows, Clean Access Agent located here.
- Click on the Clean Access Agent link to download the software. Most users will receive the prompt below. Click Run to start the installer. You can also click Save to download the installer. If you click Save, remember you will need to manually double-click the downloaded CAAAgent_Setup file to start the installer.
- Once the installer loads, you'll see the message below. Click Next to continue. Click Next again to accept the default install location. Finally, in the Ready to Install window, click Install to start installing the software.
- Once installation is complete, you will receive the login prompt below. Login to Clean Access Agent with your L&C login and password. Once you login, your computer will be scanned to ensure you have current operating system patches, up-to-date Symantec Antivirus or McAfee Virus Scan anti-virus software and other security updates. If you use a personal firewall add Clean Access Agent to your Exception list. Otherwise, you will be unable to connect to the L&C Network.
- If you do not pass the Clean Access scan, you will see the temporary access message below. Click the Continue button to see which checks your computer failed. Clean access will list each failed check in turn.
- Clean Access will list each failed check in turn. Click the Go To Link button to open a web page with instructions on how to download and install the software your computer is missing. Your computer will have access to Lewis & Clark, McAfee, Symantec and the Windows Update web sites for 60 minutes. Be aware that many Windows updates stack and require a restart. If you have not kept up with Windows OS Updates, be prepared for the update process to take up to 2 hours. You may need to restart and return to the Windows Update site to download updates several times before your version of Windows is completely patched. You will also need to use the Internet Explorer web browser to access the Windows Update web site.
- Once your computer has the required software and patches, you will have complete access to the L&C Network and network services such as WebMail, WebDisk and the Internet. Your access will expire if you disconnect from the network for more than 12 hours. If this happens, be sure to login via Clean Access Agent. You can manually login and logout of Clean Access by right-clicking on the Clean Access icon
on the system tray (lower right corner).
If you cannot connect to the L&C Network Registration web page, call or visit the IT Help Desk (x7225) or view our Troubleshooting Section
|
PIO-NET Instructions for Windows 