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LiveWhale Support

What if I forget my directory password?

July 07, 2011

LiveWhale allows you to change or remove passwords from your directories easily.

From the LiveWhale interface, click the “Pages” tab. (If the Pages tab does not appear, the administrator has not assigned page editing permissions to you.)

Click the “File Browser” submenu. You will see a file system browser allowing you to navigate to the directory you wish to edit password protection.

Once in the directory, click the “Change directory password” link.

On the directory password page, any existing password protection in place is listed.

To leave any passwords unchanged, leave the password field blank.

To change any passwords, type in the new password in the entry field next to “Password for [username]”

To add an additional user/password login, click “Add new user” and fill in the username and password.

Once all the usernames and passwords have been configured, click the save button.

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