While the Information Technology Division works as a team to bring you overall service, staff are organized into five functional units. The five functional areas are as follows:

Client Services

The Client Services Unit provides desktop computing support for faculty, staff and students via e-mail support, telephone support and on-site support. Desktop computing support involves all aspects of desktop computing that fall within our Supported Software List. Client Services is also responsible for working with faculty, staff and students to show them how technology can be applied to their current activities so that they are better able to perform their job duties and/or pursue their academic and research activities. A major goal of this unit is to help our faculty and staff become self-sufficient with the technology that they need to use. Further, the Client Services group works closely with faculty to help them utilize instructional technology in ways that can augment traditional teaching methods.The Technology Training Program is also a part of Client Services. This program offers a variety of workshops and training sessions throughout the year on tools and topics of interest to faculty, staff and students. It also works with other areas of IT to develop training for services and technology not included in the Client Services unit. This may include classroom technology training and Information Systems training. This program also offers self-paced learning resources such as tutorials, and coordinates special training sessions with interested faculty, staff and students.

Computer Purchase Program

The Computer Purchase Program is responsible for all aspects of technology purchasing. This involves consulting with clients on appropriate technology for their needs, selecting vendors to provide the solutions, placing orders with those vendors, tracking the status of those orders, and finally delivering and consulting with the clients on the basic use of technology when it arrives. These services are offered for both College and individual purchases. The Computer Purchase Program also includes the operation of the Computer Showroom, located on the first floor of Watzek Library. Display models, ordering and delivery of orders are all in this location.

Instructional Media Services

Instructional Media Services provides direct support for classroom instruction, including support for all classroom technology (such as traditional audio/visual equipment, presentation equipment and computers). This unit also works with faculty to not only ensure that our facilities meet their academic needs but to show them how available technology can enhance their classroom instruction.Instructional Media Services also supports out-of-class media needs by lending audio and visual equipment to the LC community.The Resource Lab, Studio, Analog Suite and Digital Suite also fall under the purview of Instructional Media Services. The staff offers in-depth training for faculty and students wishing to make use of these facilities to support academic endeavors.Finally, Instructional Media Services supports the audio, visual and other technology needs of Lewis & Clark sponsored events.

Information Systems

Information Systems provides support for the College's central UNIX-based servers. These machines house our administrative data (Colleague/Benefactor software) and our mail, web and news services, and are available for curricular and academic support. The staff of Information Systems support the use of any software installed by Information Technology on these servers, provide programming services to complement Colleague and Benefactor software, and consulting for database reporting using UniQuery. IS also performs procedural analysis to aid in the effective implementation of the College's software investment and to optimize our systems and human processes.

Network and Telecommunications

Network and Telecommunications is responsible for the planning, design, installation, and maintenance of the network infrastructure (cabling, hardware, software) that supports the College's data, voice and video needs. This group is also responsible for effecting repairs on desktop computers.