Whether it’s with a gathering of family members, friends, co workers, or colleagues, Crucial Conversations: Tools for Talking When Stakes are High (McGraw-Hill 2011) can go a long way to deepening your understanding of ways to step up to and handle the crucial conversations you face.
What are crucial conversations? A crucial conversation is one in which (1) opinions vary, (2) the stakes are high, and (3) emotions are strong.
Free Resources for Crucial Conversations -You need to sign up with your lclark.edu email to access the resources. Subscribe to the Newsletter and check out some of the materials in the archives as a start.
Interested in Book Study Guides from the Web? These can be helpful in starting conversations with a book group.
Tips on Facilitating a Book Group - general advice on being yourself and encouraging discussion.
Participating in a discussion group allows for deeper understanding and practice of the strategies laid out in Crucial Conversations. Some discussions can bring up emotions around this topic, so be sure to establish a set of agreements for the group around respect, confidentiality, and collaboration. Creating Community Agreements