Information Technology News

IT
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Voicemail retention changes

On April 1st, 2024 Information Technology will be changing the College’s voicemail retention practices in order to reduce storage utilization and the number of full voicemail inboxes. These changes will impact voicemail messages delivered both to your voicemail inbox, as well as your LC email inbox. Moving forward, voicemails will be automatically archived and deleted on a regular schedule. Please read our article to learn more about this change.

All voicemail messages older than 90 days will be permanently deleted from your LC email inbox and voicemail inbox on April 1st, 2024. If you have voicemail messages that you would like to save, please download locally or to another storage location prior to this date.

IT
A White camera inside a blue circle with the word Zoom below it

Zoom Changes - SSO & Account Provisioning

Starting this spring, IT will integrate Single Sign On (SSO) and Zoom. This process will also automatically provision Zoom licenses to Lewis & Clark accounts logging into Zoom for the first time. Staff and faculty employees will get Pro Zoom licenses, students will receive basic licenses with the option to request a Pro license.

IT
IT Service Desk

Freshservice - New IT Ticketing System

We’re excited to introduce our new IT ticketing system! Freshservice by Freshworks is a modern service management platform aimed at streamlining and enhancing how we handle technical requests and IT support inquiries on campus. In the coming days you will begin seeing Freshservice emails from ITService@lclark.edu

While this implementation brings changes to our backend and workflow, you can continue to submit requests via email, phone, or by stopping at our friendly Service Desk between 9am and 5pm, Monday through Friday.

IT
Zoom text with a blue circle and camera inside the circle.

New Zoom Minimum Version 10/25

To address a security vulnerability, on October 24th, 2023 L&C’s Zoom instance will be set to a new minimum version requirement for all clients. Mac and Windows workstations need to update to Zoom 5.16.2 in order to continue joining and hosting meetings. Out of date Zoom applications will not be able to join L&C hosted meetings.

IT
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Email Authenticity Initiative

As part of our ongoing efforts to combat phishing attempts and email fraud, IT will be implementing DMARC (Domain-based Message Authentication, Reporting, and Conformance) to protect our community from malicious activities. Find more details in this article, along with a request for your help and a timeline for implementation of this critical IT project.

IT
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Former Employee Accounts to be Permanently Deleted this Summer

Former employee accounts to be deleted on July 15th, 2023. This account deletion includes any staff that separated from the college prior to July 15th, 2022. Professor Emeritus and Retired Employees are exempt from this account deletion and suspension.

Now is the time to make sure you have transferred Google Drive files to make sure you don’t lose access to files owned by former employees. Find specific information on the procedure IT takes towards removing these accounts as well as recommendations for supervisors in order to prevent data loss.



IT
The letter G colored with red, yellow, green, and blue

Google Plus Rollout For All Employees

IT has rolled out Google Education Plus licenses to all LC staff and faculty. This upgrade will give Lewis & Clark an expanded set of security and protection tools, such as enhanced phishing detection and protection against malicious attachments.

educational technology, G-Suite, information technology

Google Sites Migration

Migration Timeline for Classic Google Sites

2022 Google Storage Migration, IT
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Google Quota Implementation

Google storage quotas are being enforced on December 1st. Google Drive, Email, and other Google services will impact your total storage capacity. Learn more about what you can do to curate your data and implement best practices to stay under the quota limit.
email, phone, voicemail
Office Phone

Voicemail to Email

The Information Technology department is happy to announce the availability of voicemail to email functionality on all three campuses. This technology will be activated for all LC staff and faculty beginning Monday, July 18th. Voicemail to email provides a convenient and easy way to stay on top of incoming phone messages.

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Google Photos Discontinued at Lewis & Clark

On July 1, 2022, Google Photos was turned off for Lewis & Clark Google Accounts to help meet Google’s new storage limits for higher education. For those who may still have photos to delete, IT has a process and guide to help those who may need to free up file storage.
google, information technology, IT, storage

Former Employees and Alumni Google Accounts to be Permanently Deleted this Summer

Now is the time to transfer ownership of Google Drive files to make sure you don’t lose access to files owned by former employees or students.

We’ve already shared information on how to avoid data loss when former student and employee accounts are deleted. We are following up with specific information on the plan to remove these accounts.

google, information technology, IT, photos, storage

Lewis & Clark accounts will no longer have access to Google Photos starting July 1, 2022

Google Photos will be turned off for all Lewis & Clark accounts on July 1, 2022. The Google Photos application is not a core service covered by the Google for Education Workspace agreement with schools. In addition, Google Photos application poses a storage liability with the end of free unlimited storage for schools.

edtech, IT, printing, Resource Lab

Resource Lab Open for Projects

Its door may be closed, but the Resource Lab is open for projects!

   Hedy Lamarr is often credited with conceiving of WiFi as we use it today.

WiFi Infrastructure Replacement Milestone - March 31, 2022

WiFi replacement complete for CAS academic buildings.
educational technology, faculty event, faculty technology institute, information technology

Registration is Open for the 2022 Faculty Technology Institute

Lewis & Clark Faculty are invited to join us this May for the 2022 Faculty Technology Institute—a week dedicated to the effective use of technology in your teaching and research. We offer a variety of sessions mixing everyday topics, emerging trends, and discussions on their successful application. Click here to register.
educational technology, google, information technology, storage

Don’t Lose Data During Spring Cleaning

This comes as a follow-up to our announcement regarding changes to Google’s storage policy. Be sure to review that announcement if you have not done so.
classroom, computer labs, educational technology, information technology

March Mobile Labs Update

The laptop computer cart of thirty Windows PC laptops is now available for checkout by faculty and staff for instructional use in JR Howard Hall.
classroom, educational technology, google, information technology, Moodle, zoom

EdTech Spring News Review

Here’s a rundown of EdTech spring news worth revisiting.

IT Offers Incentives to Reduce Data Storage by June 1, 2022

IT will award $25 gift cards each month to the faculty member, staff member, and student with the greatest percentage reduction in storage. 
faculty technology institute, FTI2022, information technology, video

2022 Faculty Technology Institute Deep Dive Application

This year, the 2022 Faculty Technology Institute Deep Dive project track will focus on providing instructors the tools and resources needed to make course content more accessible for all learners.
educational technology, google drive, google, storage

Announcing our Spring Cleaning Campaign

Beginning today, we are undertaking a multi-pronged effort to reduce our data storage in Google, which will include finding alternative storage solutions, deleting suspended accounts, and reducing individual storage.
computer labs, educational technology, information technology

Mobile Computer Labs Update

IT is finalizing preparations to deploy two mobile laptop PC carts.
educational technology, faculty technology institute, FTI2022, information technology

Save the Date! Faculty Technology Institute - May 16-20

Be sure and save the date for the 2022 Faculty Technology Institute, which will take place the week of May 16-20.
educational technology, information technology, update, zoom

A Spring 2022 Zoom Review

With the beginning of the Spring 2022 term and the return to in-person teaching not until February 7, it’s a good time to review some important Zoom feature additions and updates from the past year that you may have missed.
computer labs, information technology, learning remotely, remote access, software, teaching remotely

Mobile and Remote Labs Update

Information Technology continues to move forward with our plan to offer flexible computer lab options for the Spring 2022 term with a combination of remote and mobile labs.
   Hedy Lamarr is often credited with conceiving of WiFi as we use it today.

WiFi Infrastructure Replacement Milestone - January 11, 2022

Law campus WiFi replacement is completed.
google, information technology, IT, storage

Google Ending Unlimited Storage for Schools

In a major change to its offering for schools and students, Google will no longer offer unlimited storage to educational institutions beginning in July of 2022.
computer labs, educational technology, information technology

Dubach Computer Labs Closing

The Dubach Labs computer classrooms in Templeton are scheduled to close on Saturday, December 11th to get ready for Templeton remodel construction. Computers may be available for open access until December 16.

Hedy Lamarr. Dutch postcard by M. B. & Z. (M. Bonnist & Zonen, Amsterdam), no. 1059. Photo: Metro-Goldwyn-Mayer. Hedy Lamarr is o...

WiFi Infrastructure Replacement Status December 8 2021

  • Updated WiFi at GSEC is expected to be online on December 21, 2021.
  • Updated WiFi at the Law school is expected to online by January 7, 2022.
educational technology, information technology, Moodle

Spring 2022 Moodle Courses Now Available

Moodle courses for Spring 2022 have been imported and are now available to instructors.

classroom, educational technology, google, information technology, Moodle, zoom

EdTech fall news worth revisiting

Here’s a rundown of EdTech fall news worth revisiting.

classroom, educational technology, google, information technology, Microsoft Office

Using Presenter View in the Classrooms

Presenter view is a PowerPoint and Slides presentation mode that shows additional information such as notes and previews of upcoming slides. In response to questions about using presenter view in the classrooms, we’ve created a helpsheet covering how to set up presenter view in PowerPoint for Mac & Windows, as well as for Google Slides. 

classroom, educational technology, information technology, zoom

Classroom Tech Update: Where are the webcams?

As part of a return to in-person instruction at the College of Arts and Sciences, IT’s Academic Operations team is removing webcams installed for hybrid teaching. Webcams are available for checkout by faculty and students from the Service Desk loaner pool.
educational technology, FTI2021, information technology

2021 Faculty Technology Showcase - A Call for Presenters!

The Faculty Technology Showcase returns as an in-person event, scheduled for December 9th, 2021, and we’re looking for presenters.
educational technology, FAQ, google, information technology, Moodle, news, video, zoom

Updated EdTech Resource Pages

Looking for help? Find answers to the most asked questions here.

EdTech News Updates, August edition

Here’s a rundown of EdTech news worth revisiting in August.
educational technology, FTI2021, information technology, mac, pc

Computer Replacement Update and FAQ

Do you have questions about updates to classroom or your office computer or about the computer replacement process in general? IT can help answer your questions. 
educational technology, information technology, Moodle

Moodle Chosen Name changes

In accordance with the College’s policy to use a person’s chosen name to the greatest extent practicable, we have updated how Moodle manages display name information for LC accounts. Moodle will now update your LC account name information on each login.

Display name updates within Moodle will no longer be possible. Instead, please refer to the Chosen Name FAQ for information on how to update your display name.

EdTech News Updates, July edition

Here’s a rundown of EdTech news worth revisiting in July
educational technology, FAQ, information technology, Moodle, news

Moodle Course Date Change

Are you or a student looking for a Moodle course and can’t seem to find it?

educational technology, information technology, news

Where to store my stuff?

Storage Struggles? IT recommendations for wrangling your digital data.

     Studio publicity still of Hedy Lamarr for the film Ziegfeld Girl (1941). Hedy Lamarr is often credited with conceiving of WiFi as we...

WiFi Infrastructure Replacement Begins Summer 2021

Lewis & Clark’s WiFi infrastructure has been funded for replacement during the 2021/22 fiscal year.

LC Secure WiFi Network Trouble Reported

Some are reporting trouble connecting with the LC Secure WiFi network.
classroom, educational technology, information technology

Schedule an In-Class Curricular Workshop with EdTech Staff

Do your students need a little extra guidance on their digital project, a primer on video editing, or perhaps a refresh of the basics of citation tools? Educational Technology has a page where you can view a list of our current curricular workshops
faculty technology institute, FTI2021

2021 Faculty Technology Institute Project Deep Dive Application

Have a project in mind for your course, but have had difficulty finding the time to make it happen? Or perhaps you’ve had the time, but need a little assistance to figure out where to start. The 2021 Faculty Technology Institute may have the ideal opportunity for you! Apply to participate in this year’s Faculty Technology Institute Deep Dive!
educational technology, G-Suite, information security

Scheduling Software Options

Interested in exploring scheduling options? 
classroom, educational technology, google, information technology

Tips for Quizzes with Google Forms

While generally reliable, the grade import process between Google Forms and Classroom is neither perfect nor foolproof. Before opening up your quiz, be sure and double-check you have set up your form to automatically record email addresses. As an extra precaution, you should also include an ungraded question asking for the students’ name. This way, In the event of an import error, you’ll still be able to match scores to the students in the gradebook.

We have a help sheet available here. You may also contact us at edtech@lclark.edu with additional questions, or set up an appointment with us.

educational technology, FTI2021, information technology

Faculty Technology Institute 2021 - Week of May 17

As you look towards the end of the term, I hope you make plans to attend the annual Faculty Technology Institute. We are currently planning a mix of in-person and remote activities to take place during the week and would like your input! Please fill out this form or send email to edtech@lclark.edu to let us know what you’d like to see in the 2021 Program.

classroom, educational technology, IT, SPSS

SPSS Campus Agreement Renewed

It is time for students and faculty who use SPSS statistical software for instruction and research to renew their license code.
classroom, educational technology, IT

Fir Acres Campus Classroom Computer Replacement

This summer Dell Micro PCs will replace the current Mac Minis in the Fir Acres Campus Classrooms.
Photo of maple trees on campus.

Zhuzh Up Your Zoom Meetings with New Photo Backgrounds

If you can’t actually be on campus, at least you can bring campus with you to virtual meetings on platforms like Zoom.
adobe, educational technology, IT, software

Adobe Flash Sunset

On December 31, 2020, Adobe ended support for Flash Player and, as of January 12, 2021, Adobe will block Flash content from running in Flash player.
email, gmail, google, information technology, IT Service Desk
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Google Spam Filtering

Google’s spam filtering is catching more email these days. Here are some steps you can take to keep from missing important emails.

information security
Cyber Security Awareness Month!

October is Cyber Security Awareness Month!

October is Cyber  Security Awareness Month!  Are you safe online?
information technology, IT Service Desk, Resource Lab
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IT Service Desk Update

In our continuing efforts to support the technical needs of the college while helping to protect visitors, students, and staff, we will be implementing some changes upon reopening the IT Service Desk.
information technology, IT Service Desk

Information Technology to Host AMA Sessions

‘Ask Me Anything’ sessions are available to students, staff and faculty allowing an informal opportunity to ask any questions they may have for the Information Technology team during this time of remote service and support.

career center, career success, computer science, klc, life after college, outcomes, Portland, psychology, pubcom

Alumni-Founded Podcast Production Company Adds Another L&C Alumnus

Annie Fassler BA ’11 and Jonah Geil-Neufeld BA ’11 met at Lewis & Clark and began working together with the emerging medium of podcasting right after graduation. In 2017 they founded Puddle Creative LLC, and this past fall they hired Sam Peers Nitzberg BA ’19.
educational technology, information technology

Moodle Updates for Fall 2018

On August 8, 2018 Moodle was updated from version 3.3 to 3.5 for the 2018-19 academic year. We also moved to the new default theme called Boost.
film, First Generation, IME, Information Technology, IT, multicultural, Portland, student profile, VR

Students Learn How to Tell Immersive Stories With Virtual Reality

Lewis & Clark’s Office of Educational Technology sponsored a workshop to teach students how to use virtual reality technology in film. Sabrina Cerquera BA ’20 used the technology to plan and execute an original project, taking her creative work from concept to reality.

New Information Security Policy and Training

New information security policy approved and awareness training now available!

information security

Net Neutrality - resources

If you are unfamiliar with what net neutrality means for you, here are some resources to learn more.
educational technology, google, information technology, software, training

Join the Google Apps User Group!

We are reviving the LC Google User Group in the form of a monthly update newsletter detailing Google Apps news and updates as well as information specific to Google Apps for Education at LC.