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Information Technology

  • The Information Technology Infrastructure group will be performing maintenance on Lewis & Clark’s connection to the Internet, on March 16, 2017 from 6am to 8am.

    During this time access to and from the Internet will be disrupted. Users inside the Lewis & Clark network may, at times, be unable to reach the Internet. Users outside the Lewis & Clark network may be unable to reach Lewis & Clark’s network services.

    Any disruption will affect all Lewis & Clark network services. This includes, but is not limited to, access to:

    If you have any questions or concerns, please do not hesitate to contact us through the Information Technology Service Desk, itservice@lclark.edu or 503 768-7225.

    For more information:



    Information Technology Service Desk, itservice@lclark.edu or 503 768-7225
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    The Information Technology Information Systems group will be performing maintenance on the database underlying our Colleague system on Thursday February 23, 2017 from 6:00am to 10:00am
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    Receiving technical support is easy at Lewis & Clark College.  Simply contact the IT Service Desk.
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    With the phishing phenomenon happening more and more frequently, our best defense is awareness.  This article presents some general tips for protecting yourself against phishing scams.
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    Need a Moodle refresher? Wondering what’s the deal with Zoom? IT Lunch & Learn workshops return this Spring Term with 30-minute sessions aimed at quickly getting you up to speed and on your way. Workshops include Moodle topics, Google Apps, storage options, and videoconferencing with Zoom.
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    Information Technology is pleased to announce our move to Zoom as our supported video conferencing tool for campus.  Zoom replaces Fuze, and can offer a more stable and robust video conferencing experience than Skype or Google Hangouts.
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    Spear Phishing Campaign! Do Not Click!
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    The National Weather Service has issued storm alert for the Portland Area for this weekend, and high winds often lead to power outages. To reduce the risk of data loss in the event of a power outage, Information Technology advises to save open documents and completely shut down workstations rather than leave them in hibernation or sleep mode over the weekend.
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    Information Technology recommends you do not upgrade your computer until our operations team has completed testing with our existing applications. Please do not upgrade without an adequate backup and roll back plan.
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    The Information Technology Infrastructure group will be performing maintenance on Lewis & Clark’s connection to the Internet, on February 16, 2017 from 6am to 8am.

    During this time access to and from the Internet will be disrupted. Users inside the Lewis & Clark network may, at times, be unable to reach the Internet. Users outside the Lewis & Clark network may be unable to reach Lewis & Clark’s network services.

    Any disruption will affect all Lewis & Clark network services. This includes, but is not limited to, access to:

    If you have any questions or concerns, please do not hesitate to contact us through the Information Technology Service Desk, itservice@lclark.edu or 503 768-7225.

    For more information:


    Information Technology Service Desk, itservice@lclark.edu or 503 768-7225

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    The Information Technology Infrastructure group will be performing maintenance on Lewis & Clark’s connection to the internet, on Dec. 1, 2016, 6am to 8am.

    During this time traffic between Lewis & Clark’s network and the internet may be disrupted. Users inside the Lewis & Clark network may be unable to reach the internet. Users outside the Lewis & Clark network may be unable to reach Lewis & Clark’s network services.

    Any disruption will affect all Lewis & Clark network services. This includes, but is not limited to, access to:

     

    If you have any questions or concerns, please do not hesitate to contact us through the Information Technology Service Desk, itservice@lclark.edu or 503 768 7225.

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    We have scheduled an update to Moodle to allow for integration with the Panopto Video Service on Tuesday, 11/1, from 6AM-8AM.

    Moodle may not be available during this update window.  We apologize for any inconvenience and will limit possible downtime.

     

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    October:  Information Security Is Everyone’s Responsibility
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    Information Technology is working with faculty to test different wireless projection options during the Fall 2016 term.
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    For the 2016-2017 academic year, Moodle will run version 3.1
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    On August 13th we plan to upgrade Moodle from version 2.8 to 3.1. 

    Moodle will not be available during the upgrade. We apologize for any inconvenience and will limit possible downtime.

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    Ransomware is a serious threat to our organization’s data.  Learn what it is, what it does, and how you can protect yourself.
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    It came to the attention of Information Technology late last week that Google was catching  email reminders regarding the need to change your password in their spam filter.  The result was that people’s passwords expired with little or no advance notice. Since learning of this issue, Information Technology has identified why the emails were being caught as spam and have changed our process to resolve the issue.
  • Webdisk maintenance has concluded. Service was unavailable from June 12, 8pm to June 13, 2:30pm. If you have any questions, please contact the IT Service Desk at 503 768 7225 or itservice@lclark.edu
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    Webdisk services will be unavailable Sunday, June 12, through Monday, June 13.
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    Targeted Phishing Message Hits Campus with the subject: Urgent Web Advisor Portal Re-Validation.  DO NOT CLICK ON THE LINK IN THE MESSAGE!
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    On Thursday, March 31st, Lewis & Clark experienced a broad and significant systems outage that lasted approximately 2.5 hours
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    We are reviving the LC Google User Group in the form of a monthly update newsletter detailing Google Apps news and updates as well as information specific to Google Apps for Education at LC.
  • At 12:33 p.m. on Friday afternoon, a message was accidentally sent to all @lclark.edu email users.  This included current students, recent alumni, faculty and staff.
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    Lewis & Clark Faculty are invited to join us this May for a week dedicated to effective use of technology in your teaching and research. We offer over fifty sessions with a mix of everyday topics, emerging trends and discussions on successful application. The Institute follows a conference format organized in tracks. Click here to register.
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    The IT Infrastructure team will be performing required maintenance on the Watzek Data Center internal network. We do not anticipate any downtime, due to designed redundancies in the infrastructure. However, as with all maintenance at Lewis & Clark, there is an unfortunate risk of unforeseen consequences.

    Maintenance window:
    March 31, 2016
    6:30 - 7:30am
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    Phishing schemes are on the rise!
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    Would you like to save valuable time when reserving and collecting equipment at the IT Service Desk?  Now you can! The IT Service Desk has a new online site for booking equipment reservations in real time!
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     Tax Scammers Target Might Target You: Here’s What to Do

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    In order to perform emergency maintenance we will be taking Colleague offline from 9AM-Noon on Saturday, January 23rd.  

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