Known Issues and LiveWhale Status
Here is a list of known issues and a live status feed.
Older mp3 podcast players broken
Certain older mp3 podcast players need un update to their URLs, as the player can no longer locate the file. Contact New Media for assistance.Posted on Apr. 6th, 2012 at 3:45pm by Morgan Grether
Navigations Editing Issues
Some editors are experiencing issues when making changes to their navigation menus.Posted on Mar. 22nd, 2012 at 10:15am by Morgan Grether
Image Upload Fails for Some Users
Some users, particularly on older computers, are unable to upload images in LiveWhale.Posted on Mar. 21st, 2012 at 10:54am by Morgan Grether
Some News Stories Produce Server “500” Error
Some departments and offices have experienced an issue in which a user clicks on a news story and gets a “SERVER ERROR” page instead of the story. This can be fixed by a member of New Media rebuilding your /news/ folder. It is a quick fix, but one that is just group-by-group. We are therefore working with White Whale on a site-wide fix.Posted on Feb. 14th, 2012 at 3:40pm by Morgan Grether
Maps: Some issues remain with the new LiveWhale Places module and how it interacts with a maps widget and the Google API. Some maps may not display correctly.Posted on Nov. 30th, 2011 at 3:49pm by Morgan Grether
Anchor Tags: Currently, anchor tags need to be “nested” within an HTML tag to work. This may be due to TinyMCE. We are working on a solution with WhiteWhale. Not this: <a name=”anchor”></a><h4>Title</h4>. But this: <h4><a name=”anchor”></a>Title</h4>Posted on Jul. 14th, 2011 at 10:30am by Lawrence Siulagi
Comments don’t display when activated
Comments don’t display on the public facing site when activated within a News or Events story. All comments have been switched off purposefully because of an issue with spam. We will reactivate them once we have a spam filtering system in place.Posted on Jul. 11th, 2011 at 1:33pm by Lawrence Siulagi
The LiveWhale CMS is running normally. Go to https://t.co/jneTQGbH1s for help.
Posted on June 19, 2017 at 11:51 am
Having problems with people results in LC search. Working on a fix.
Posted on June 19, 2017 at 10:40 am
The LiveWhale CMS is running normally. Go to https://t.co/jneTQFU69U for help.
Posted on June 6, 2017 at 9:48 am