School navigation

Information Technology

LC Secure Certificate Update

January 23, 2018

The wireless certificate needed for computers, phones, and some wireless devices to connect to the LC Secure wireless network will be updated beginning on Thursday, January 25, 2018.

When you first attempt to connect to LC Secure, after the update, you will be prompted to trust the new certificate for ‘portal.myweblogon.com’ and for your LC credentials.  Simply trust the new wireless certificate, authenticate, and you should be good to go.  You’ll only need to go through this process once.

Here are some troubleshooting steps in case you run into problems connecting.

 

iOS:

  1. Settings > General, scroll way down to the bottom of the screen and remove the LC Secure profile.

  2. Connect to LC Secure and enter your LC credentials

  3. Trust the wireless certificate and then connected to LC Secure.

 

Android:

  1. Forget LC Secure.
  2. Go into advanced WiFi settings and choose “Add Network.”
  3. Configure the settings as shown below:
    1. Name: LC Secure
    2. Security: 802.1xEAP
    3. EAP Method: PEAP
    4. Phase 2: MSCHAPV2
    5. Domain: lclark.edu
    6. Anonymous Identity: username
    7. Identity: username
    8. Password: password

 

macOS:

  1. Go to System Preferences > Profiles 

  2. Remove the LC Secure profile by clicking the minus button. 

  3. Connect to LC Secure and enter your LC credentials.

 

Windows 10:

  1. Disconnect from LC Secure (make sure the laptop is not connected to Ethernet)
  2. Click the Wifi symbol in the bottom right corner to bring up all available networks
  3. Click “Network & Internet settings” to open the status page
  4. Select “Wi-Fi” from the list on the left
  5. Click “Manage known networks”
  6. Select LC Secure and click “Forget”
  7. Then connect to LC Secure and enter LC credentials

 

Windows 7:

  1. Forget LC Secure
  2. Connect to LC Wireless
  3. Do XpressConnect things
    1. Let it fail
    2. You will get endless bubbles from Windows about entering your credentials. Ignore those
  4. Go to Manage Wireless Networks from the Network and Sharing Center
  5. Right click on LC Secure
    1. Select Properties
    2. Go to Security tab
      1. Go to Settings next to Microsoft Protected EAP
        1. Scroll through list to Go Daddy and make sure both certs are selected
        2. OK
      2. Go to Advanced Settings
        1. Change Specify Authentication Mode to User authentication
        2. OK
  6. Connect to LC Secure. Enter credentials. You should be connected

 

If you run into any issues, please reach out to the IT Service Desk at 503-768-7225 or itservice@lclark.edu.

For more information:

Information Technology Service Desk
itservice@lclark.edu
503-768-7225