March 04, 2021

New Zoom Live Transcription Feature

Licensed Zoom accounts now include real-time speech to text transcription that can generate captions during Zoom sessions.

Licensed Zoom accounts now include real-time speech to text transcription that can generate captions during Zoom sessions. While helpful for added accessibility for live sessions, these transcriptions are auto-generated and not ADA compliant. Be sure to contact Student Support services for participants who require an accommodation.

To enable the feature you will need to log into your account at Zoom.us and check under the ‘Meeting’ tab that Closed Caption is enabled. When enabled for your account, you may use the Closed Caption button in your Zoom toolbar to enable it. If you have enabled the feature for your account, but do not see it in the Zoom application, be sure you have updated Zoom to the most current version.

For additional questions, contact the IT Service Desk or see the Zoom support article for Closed captioning and live transcription.