Frequently Asked Questions about Managed Print Service
Where do I find my employee ID number?
Your ID number can be found on your employee ID Card or can be found by logging into Workday > Personal Information > About Me
How do I set my printing preferences to default to BW and Duplex?
How do I create Presets to print 1-sided or in color and override the defaults?
Who do I call for help with how to use the new equipment?
For a mechanical issue with the machine, check the Machine for the Equipment ID # and call 503-641-2002. A Technician should call back within an hour and avg repair time is within four business hours. For issues related to your ability to connect to the Konica as a printer or problems releasing prints, please email firstname.lastname@example.org or call 503-214-0209.
Who do I call for service on the Konica machines?
Check the Machine for the Equipment ID # and call 503-641-2002.
Who do I call to order Toner?
Check the Machine for the Equipment ID # and call 503-641-2002.How do I order staples?
First contact Andrea in the Business Office at 503-768-7807. A supply is kept on site. For high volume users, check the Machine for the Equipment ID # and call 503-641-2002.