Restoration: Continuity

Continuity, or Business Continuity, is the concept of maintaining the Institution’s most core-critical functions under compromised or limited conditions.

Continuity assesses and prioritizes the programs, services, and systems that must remain operational under all circumstances. Subsequent continuity activities include detailed planning regarding the policies, plans, procedures, and resources needed to ensure continued operations. 

Continuity bridges the gap between response and recovery by focusing on those functions that need to stay online or become operational as soon as possible, even under temporary conditions.

The three main priorities for consideration toward continuity are:

  • Identify and restore critical facilities 
  • Identify and restore crucial functions
  • Mobilize essential personnel

For example: A fire in the Registrar’s office during the first week of the semester requires the immediate evacuation of personnel. Fire crews respond and extinguish the fire, and Facilities Services makes every effort to prevent further water damage caused by fire suppression systems. These are considered response activities. The fire and water led to considerable damage that will take weeks to repair, but the office needs to resume operations immediately to avoid a lengthy disruption of service. Continuity plans address contingencies to temporarily relocate the Registrar’s office, reestablish a functional work space, restore critical information systems, and resume services.