Frequently Asked Questions
What services can I expect from Health Service?
The staff can attend to most of your health needs, such as: evaluation and treatment of illness and injury, physical exams, GYN examinations, STI testing, pregnancy screening, birth control counseling and supplies (including the morning-after pill), overseas travel consultations and vaccinations, routine vaccinations and allergy injections, laboratory testing, as well as referral to off-campus medical providers and specialists. Chaperones are available upon request and are required for some visits. Please see our chaperone policy.
HEALTH SERVICE HOURS: 8 AM - 12 PM & 1 PM - 4 PM, Monday - Friday.
ALL VISITS ARE BY APPOINTMENT ONLY. Please call 503-768-7165 to schedule an appointment.
What do I do in an emergency situation?
Dial 911. Then, if on campus, alert Campus Safety at 503-768-7777. For more information about crisis and emergency assistance please click on the following link. Crisis and Emergency Assistance.
What do I do if I am sick and the Health Service is closed?
You may call the nurse consultation service at 1-877-617-9531. Calls are taken from 4 PM to 8 AM, Monday - Friday and 24 hrs. a day on weekends and holidays.
Click on the following link for a list of hospitals, immediate & urgent care facilities in the area. Please note, not all of these facilities are covered by the student health insurance plan. For in-network facilities please visit PacificSource’s Find a Doctor webpage and search for facilities in the Voyager network. Please also note, due to staff shortages, some of these facilities or locations may not be available at this time.
What do I do if I need a prescription medication?
Providers can prescribe medications for most medical conditions. For medications not available at the clinic, providers can write or call in a prescription to the pharmacy you choose. Please check with your insurance company to assure coverage.
Will my visit to the Health Service be confidential?
Yes, we respect your privacy at all times. Medical records are strictly confidential and are not released without your written consent. Our medical records release form is available on our Forms page.
Will I be charged a fee at the Health Service?
There is no charge for office visits. However, there are charges for laboratory tests, vaccinations, medications, and some medical procedures and consultations. Please note that there is a $25.00 fee for all no-show appointments and for appointments canceled with less than 24 hours notice.
Check with your insurance company to see about possible reimbursement, as Lewis & Clark charges may not be covered under your plan. The Health Service does not bill insurance companies but will provide a receipt for services.
The Health Service does not bill insurance companies but will provide a receipt for services on the Health Information Portal. You will need to register on the Health Information Portal to obtain copies of your receipts/statements to send to your insurance company for reimbursement.
Can I use off-campus medical services with the college sponsored medical insurance plan?
Yes. Be sure to check with your insurance company to see which services and providers are covered under your plan.