Frequently Asked Questions
What services can I expect from Health Service?
The staff can attend to most of your health needs, such as: evaluation and treatment of illness and injury; physical exams; women’s health examinations, STI testing, pregnancy screening, birth control counseling and supplies (including the morning-after pill), overseas travel consultations and vaccinations, routine vaccinations and allergy injections, laboratory testing, as well as referral to off-campus medical providers and specialists.
Health Service hours are 8 AM - 4 PM Monday - Friday.
ALL VISITS ARE BY APPOINTMENT ONLY. Please call 503-768-7165, come by the clinic or go online to the Health Information Portal to schedule an appointment. Chaperones for physical exams are available upon request. Please inform us at the time of scheduling your appointment.
What do I do in an emergency situation?
Dial 911. Then, if on campus, alert Campus Safety at 503-768-7777. For more information about crisis and emergency assistance please click on the following link. Crisis and Emergency Assistance.
What do I do if I am sick and the Health Service is closed?
You may call the nurse consultation service at 1-800-607-5501. Calls are taken from 4 PM to 8 AM, Monday - Friday and 24 hrs. a day on weekends and holidays.
Please click on the following link for a list of hospitals, immediate & urgent care facilities in the area.
What do I do if I need a prescription medication?
Providers can prescribe medications for most medical conditions. For medications not available at the clinic, providers can write or call in a prescription to the pharmacy you choose. Please check with your insurance to assure coverage.
Will my visit to the Health Service be confidential?
Yes, we respect your privacy at all times. Medical records are strictly confidential and are not released without your written consent. Our medical records release form is available on our Forms page.
Will I be charged a fee at the Health Service?
There is no charge for office visits. However, there are charges for laboratory tests, vaccinations, medications, and some medical procedures and consultations. Please note that there is a $25.00 fee for all no-shows and for appointments canceled with less than 24 hours notice.
Check with your insurance company to see about possible reimbursement, as Lewis & Clark charges may not be covered under plan. The Health Service does not bill insurance companies but will provide a receipt for services.
You will need to register on the Health Information Portal to obtain copies of your receipts/statements to send to your insurance company for reimbursement.
Can I use off-campus medical services with the college sponsored medical insurance plan?
Yes. Be sure to check with your insurance company to see which services and providers are covered under your plan.