School navigation

COVID-19 FAQ

On Palatine Hill

 

  • How is Lewis & Clark monitoring the novel coronavirus?

    We have been monitoring the novel coronavirus since it was first reported and are continuing to develop plans to keep the community-domestically and overseas–as safe as possible. We are following public health best practices guidance from the Centers for Disease Control and the Oregon Health Authority. We also encourage students, faculty, and staff to routinely check the resource links in this message and the Health Promotion and Wellness blog. We will provide updated guidance as it is developed.

  • What should I do if I have to be absent from school or work?

    The health of our students and our community is of the foremost importance. Students who must miss class due to illness should email their professors. Students who miss more than three days of class can contact Student Support Services (SSS) to request a Faculty Notification be sent to their instructors and advisor(s) notifying them of their current situation. Students may contact SSS by emailing access@lclark.edu or calling 503-768-7192. Faculty and staff who must miss work due to personal or family health concerns should email their supervisor. As always the Human Resources office is a resource for employees with questions about benefits or leave.

  • I think I might have symptoms related to COVID-19. What should I do?

    Updated April 13, 2020

    If you have any concern about your immediate safety, call 911.

    There are two online tools available to help students sort out healthcare decisions in response to possible symptoms. Portland area students concerned about COVID-19 symptoms can go to c19oregon.com and the website will walk you through steps to take based on your symptoms. For students outside Portland, the CDC has a “self-checker” available at its webpage.

    Students are also welcome to call the Health Service during business hours, or to call the Nurse Consultation line (1-800-607-5501) after hours.

  • Can I use sick time to care for my child, because my child’s school or care provider is closed?

    Yes. While a child’s school or care provider is closed due to COVID-19, employees may use accrued sick and vacation leave in order to care for the child if telecommuting or other options are not viable. Please work with you supervisor and HR on your particular situation.

  • What mental health support is available to students?

    Updated June 26, 2020

    Counseling Service staff are offering telemental health (i.e., counseling) services through via secure video platform to summer session students physically located in Oregon. (Staff are limited by the laws of some states in their ability to practice telemental health across state lines.) Staff are offering all students outside of Oregon with support in finding mental health support nearer to their homes. Students needing mental health support– regardless of their physical location– are encouraged to contact the Counseling Service at 503-768-7160 to discuss support options.

    Mental health educational resources and meditation support are also available through the Support in the Time of COVID-19 webpage and through the Case Management office and webpage. Any time the Counseling Service is closed, students can access our Crisis Counseling Service at 503-265-7804.

  • How can I support Lewis & Clark’s students at this time?

    As part of our efforts, we are launching a Coronavirus (COVID-19) Emergency Response Fund. This fund provides support for current students, and helps with the Lewis & Clark’s unexpected costs in thes unprecedented circumstances. One of our amazing trustees has already seeded this fund with generous support. Gifts of all sizes are welcome and create the positive impact that is crucial in this challenging time. Donations can be made online here.

  • What if I need medical consultation after-hours?

    Anytime the Health Service is closed, students who want to consult with a medical professional about their symptoms should contact our Nurse Consultation Service at 1-800-607-5501.

  • I have had a recent loss of income. What social support services might I access to make it through this stressful time?

    Most states have a central resource for accessing social support services. To determine if the state you are in has this database, go to 211.org. If you are in Oregon that resource can be found at https://www.211info.org/.

    Many financial institutions are offering different options to manage the unforeseen loss of income. You can reach out to your different financial institutions to see what might be available during this time. If you would like to talk to a financial or housing counselor about your situation, click here for the National Foundation for Credit Counseling (NFCC) website or call 833-746-7577. NFCC is a network of nonprofit consumer credit counseling agencies that provide services online and over the phone.

    Finally, the Office of Case Management webpage includes links to social service resources, including the Oregon Food Bank.

  • What CA (Confidential Advocate) or other advocacy services are available to students?

    Any member of the Lewis & Clark community can speak with a SARA for support. Whether you are a survivor of sexual or interpersonal violence, a friend of a survivor, a concerned student, or a faculty or staff member, we are here for you. All interactions with SARAs are confidential.

    If you are at home in a different state or country, a SARA can help connect you with local resources so that your needs are met. The SARA page on L&C’s website has been updated to reflect the current availability of advocates. Check the webpage to meet each of our advocates and find their contact information. Feel free to reach out to an advocate individually, or contact Melissa Osmond in the Office of Health Promotion at mosmond@lclark.edu, or 971-319-2992.

    Additional resources:

    RAINN: National Sexual Assualt Hotline 800-656-HOPE (4673)

    Crisis Text Line : text HOME to 741-741 anywhere in the U.S.

    Sexual Assault Resource Center (503) 640-5311

    Call to Safety 1-888-235-5333

    The Trevor Project (for LGBTQ+ youth (up to age 24) in crisis): 1-866-488-7386

  • Is the Office of Spiritual Life still operating? How can I still connect to what’s going on?

    In this time of the COVID-19 pandemic- as during any crisis big or small- the staff members of the spiritual life office are available for student support and consultation. Dean of Spiritual Life Mark Duntley is the only spiritual life staff member who is full-time, so he is often the one who responds to urgent needs. Mark’s office phone number is 503-768-7085, and his email is duntley@lclark.edu

    Spiritual life staff are very willing to meet online with students for conversation and spiritual consultation. Some of our staff may be available for in-person meetings as well when proper health-safety measures can be assured. The general contact email is spirituallife@lclark.edu

    Most in-person small groups, services, and gatherings are currently cancelled until further notice. That being said, here is what we can currently report about the “remote” offerings we have in the works now:

    1. Meditation is a weekly offering of our spiritual life office. The current plan is to continue these Thursday afternoon meditation sessions, although they will probably move to a remote platform and will not take place in the meditation room for the foreseeable future. It’s possible that additional meditation sessions may be added or that the schedule will be modified. Students can contact Jeanne Lilly (jlilly@lclark.edu) to inquire or to ask to join an online meditation session.
    2. The On Being discussion group has been meeting every other Wednesday over dinner to discuss “the big questions of life.” Hilary Martin Himan (hmhiman@lclark.edu) is coordinating these discussion opportunities, and is in the process of exploring how to do this using a remote/online platform. Students interested in participating and talking about these big questions in light of the pandemic can contact Hilary.
    3. The LC Hillel (Jewish) group plans to provide a variety of student-produced videos on their social media platforms along with some virtual programming, There will be a calendar of “events” coming soon, and students can connect to Hillel through the contact information below or the website: www.pdxhillel.org
    4. A few of the other spiritual life groups may be continuing to “meet” via online platforms in the coming weeks. Students are always welcome to these groups and as scheduling develops we will let you know.
    5. Later in the semester our office is once again committed to assisting Muslim students during Ramadan with the logistics of getting morning and evening meals during fasting, and with scheduling accommodations during their final exams while they are fasting.

    Below is a list of the names and emails of our spiritual life staff members, along with the focus of their work.

    Mark Duntley (dean): duntley@lclark.edu -direct dial office phone is 503-768-7082

    Jeanne Lilly (contemplative life and meditation): jlilly@lclark.edu

    Hilary Martin Himan (spiritual que(e)ry, muslim student association, On Being discussions): hmhiman@lclark.edu

    Anne LeChevallier (Catholic students): amlechevallier@lclark.edu

    Leah Chasin and Hannah Sherman (Hillel): leah@pdxhillel.org and hannah@pdxhillel.org

    John Werst (Pioneer Christian Fellowship): jwerst@lclark.edu

    David Kremmel (InterVarsity Christian Fellowship) davkremmel@gmail.com

  • What if I need medical consultation or support? Is the Health Service open?

    Updated April 13, 2020

    The Health Service–located in the Templeton Student Center on the undergraduate campus– will remain open from 8 a.m. to noon and 1 p.m.to 4 p.m. through May 7th. Some information students should know about accessing services:

    • It is CRITICAL that ALL students CALL into the Health Service (503-768-7165) BEFORE they come into the Health Service, so that we can triage them effectively and use our resources wisely.
    • We are primarily using telehealth appointments, in order to avoid potential disease exposure for patients and staff. If, following the telehealth consultation, an in-office appointment is deemed necessary, the provider will schedule that time with the patient.
    • We do have the capacity to test for COVID-19 currently. However, we are following Oregon Health Authority advice on whom to test, and the criteria for testing is currently quite restrictive.
    • Consistent with medical practice in the community, we have reduced or eliminated some of our “routine” health care services (e.g. reproductive health care exams and physicals), in order to decrease the number of patients circulating through our clinic, and decrease any possible exposure to COVID-19.

    Students should check out the Health Service website for all of our latest updates, including hours and services.

  • Students: What about note-taking accommodations?
    • CAS & Grad: Students who have been receiving notes as an accommodation will continue to receive notes for online lectures. Please contact Ashley Lookenhouse, SSS Notetaker Coordinator at notetaking@lclark.edu if you have questions.

    • Law : Notetakers will take notes during remote class sessions and notes will be delivered to accommodated students per the usual process.

    If you have questions regarding how your accommodations will be facilitated in your new online learning environment contact Student Support Services by calling 503-768-7192 or emailing access@lclark.edu. You may also schedule an appointment online.

  • How is student health insurance accommodating COVID-19-related needs?

    PacificSource—the carrier for the Lewis & Clark student health insurance plan— is eliminating out-of-pocket costs for coronavirus (COVID-19) testing and diagnosis (testing and diagnosis is covered at 100% when in-network) and related visits for their members. (Applicable diagnosis codes: B97.29, Z03.818, Z20.828 and U07.1)

    If diagnosed and additional treatment is required, those services would be considered based on the plan benefits.

    PacificSource will allow a one-time early refill for prescription drugs, in addition to covering immunizations when made available.

     

    The PacificSource provider network includes more than 46,300 in-network practitioners and facilities in Idaho, Montana, and Oregon, and in Clark, Cowlitz, Klickitat, Pacific, Skamania, and Wahkiakum counties in Washington.

    If student subscribers need care outside of these network areas, a robust national network of providers is available through the First Health and First Choice Health networks. Visit this website to find an in-network provider in the United States.

    Specific questions about your coverage? Call PacificSource at 541-225-2741 or 855-274-9814.

  • What if I need to talk to someone in Student Support Services (SSS)?

    If you have questions regarding academic accommodations or general academic support please contact Student Support Services by calling 503-768-7192 or emailing access@lclark.edu. You may also schedule an appointment online. Phone and Zoom appointments are available with SSS Staff members, if needed.

  • Is the undergraduate campus bookstore open?

    March 23, 2020

    The physical bookstore is closed as of March 24, with a tentative plan to reopen on Monday, April 6. In the meantime, please visit the bookstore online: https://lclark.bncollege.com/shop/lclark/home

  • How do I return a library book?

    Students who checkout Lewis & Clark or Summit materials will have until classes resume on campus to return them (even if that is not until fall).

  • CAS Students: Has registration changed?

    Registration for Fall semester 2020 will be the same as it has been for years. Go to https://college.lclark.edu/offices/registrar/online_registration/ for instructions and your registration will be online exactly as before. You will have to be cleared to register by your faculty advisor.

  • CAS Students: I need to declare my major before registration and I can’t get my advisor’s signature. What do I do?

    March 20, 2020

    Your major declaration can be handled online. Go to https://college.lclark.edu/offices/registrar/ and follow the directions you find there.

  • What is the policy on travel sponsored by Lewis & Clark?

    College-sponsored travel by students, faculty or staff is not permitted unless an exception is granted by the relevant Vice President or Dean. Exceptions will be granted only when travel is essential to the College.

    For purpose of this policy, “College-sponsored travel” is any travel supported by College resources, whether financial or otherwise, that involves (i) air travel, or (ii) non-air travel to conferences, seminars, meetings or other events expected to have greater than 50 persons present.

    Unapproved travel will not be eligible for expense reimbursement by the College.

  • Is Lewis & Clark increasing its cleaning and disinfecting efforts?

    Additional cleaning of high-contact areas and surfaces may slow the spread of COVID-19. With that in mind, we have begun enhanced cleaning of all high-traffic areas, including academic buildings, residence halls, and the Templeton Student Center.

    Additionally, Lewis & Clark has instructed all staff and faculty to contribute to the cleaning effort by wiping down personal surfaces such as desks, keyboards, and door handles.

  • Where can I find the latest from Lewis & Clark’s Office of Health Promotion and Wellness?

    Please visit the blog for the latest posts, listed in reverse chronological order.

  • Whom should I contact if I still have questions?

    If you still have questions after reviewing this FAQ, we encourage you to contact the appropriate office or email questions to COVID19info@lclark.edu.