LiveWhale Support
Known Issues
The following are known issues with the LiveWhale CMS. Report a new issue
Ongoing
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Some login-only directories cannot be accessed
Posted on April 19
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Galleries do not display correctly in some browsers, particularly Internet Explorer
Posted on November 20
Fixed
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Many pages across the site could not load their headers and were loading old headers as backup.
Sep. 6th at 10:32am
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Some events were not displaying on campus screens
Aug. 20th at 4:24pm
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Some people had issues accessing Search.
Mar. 28th at 8:31am
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Thumbnail images for news widgets were sometimes not displaying for newly added stories
Jun. 10th at 9:39am
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Problems in mobile view for main calendar
Apr. 19th at 12:12pm
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Google Calendars could not be added in Events, Linked Calendars
Nov. 26th, 2018 at 5:08pm
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LiveWhale dashboard was not loading for grad school
Sep. 10th, 2018 at 9:36am
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Some links to PDFs could not be easily edited, behaving as if you were not in edit mode.
Sep. 12th, 2018 at 10:38am
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Images were not resizing in Twitter widgets
Jun. 10th at 9:39am
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Student profiles from main home page have no right hand navigation
Nov. 19th, 2018 at 12:03pm
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Page editing (public) style dropdown are now displaying “P,h3,h4,h5,h6” instead of separately
Sep. 7th, 2018 at 11:08am
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LC Search results are now updating correctly
Sep. 7th, 2018 at 11:08am
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“Reply-to” account on email field in LiveWhale forms needs to be reset. (These are manual fixes; please report errors as you find them)
Nov. 19th, 2018 at 12:02pm
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Fixed some time-out errors for some content editors (particularly at grad and law)
Sep. 7th, 2018 at 11:11am
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Some “login-only” pages could not load.
Jan. 3rd at 9:33am
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Login to LiveWhale was failing (unless you were already logged)
Aug. 21st at 1:12pm
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Some users of Firefox on PC could not login. (Chrome did work though.)
Aug. 20th at 4:25pm
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Login would fail at domains other than WWW
Jan. 9th at 1:25pm
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Some images were taking a very long time to upload to LiveWhale
Nov. 26th, 2018 at 5:07pm
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Some events added to LiveWhale via “linked calendars” could not be shared to other groups.
Jun. 10th at 9:39am
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Some pages were not reporting analytics info
Nov. 26th, 2018 at 5:08pm
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The “tag selector” links now filter after you select two or more.
Sep. 7th, 2018 at 12:42pm
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Fixed form emails that had content with “strikethrough” style (meaning a line is through text, making things hard to read)
Sep. 7th, 2018 at 11:06am
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Fixed a bug where people results in search were not updating
Sep. 7th, 2018 at 11:07am
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Fixed an issue where social media icons weren’t displaying in right nav
Sep. 7th, 2018 at 11:07am
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Weather widget on the Source is now unstuck on July 31
Sep. 7th, 2018 at 11:12am
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“Save error” on pages edited originally by server admins via FTP
Nov. 19th, 2018 at 12:02pm
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Fixed a bug where the Search engine failed via time-out error
Sep. 7th, 2018 at 11:11am
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Undergraduate events screens are now displaying content
Sep. 7th, 2018 at 11:11am
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Fixed: XML error in some profiles (these are manual fixes; please report errors as you find them)
Sep. 7th, 2018 at 11:11am
LiveWhale Support
Contact Us
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New Media is located in room 123-4 of McAfee on the Undergraduate Campus.
email wwwadmin@lclark.edu
voice 503-768-7972
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New Media Lewis & Clark 0615 S.W. Palatine Hill Road MSC 19 Portland OR 97219
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