Known Issues
The LiveWhale CMS software runs the public website for Lewis & Clark. Like any software, there are sometimes bugs. The following are known issues that the New Media team is working on.
Ongoing
On-campus users can have timeout errors loading website. Fonts can be affected too.
Reported: September 27, 2023
Global News Bulletin sometimes widgets ignore balloons in sorting
Reported: May 17, 2023
Google Analytics report PDFs have stopped emailing.
Reported: April 28, 2023
Some forms with file submission fields do not work properly.
Reported: March 29, 2023
Maps on the Visit page are not loading. (temporary fix in place.)
Reported: November 17, 2022
Some older profiles widgets (using “default” template) are displaying poorly (and should be manually switched to “2021: profile list”).
Reported: November 17, 2022
Google is not displaying some pages in search
Reported: August 31, 2022
Fixed
Adding/deleting a page from the Navigation manager can accidentally delete another page
Reported: September 12, 2023
DNS error where lclark.edu will fail on most browsers, though www.lclark.edu works fine
Reported: June 14, 2023
Individual events not displaying in Safari
Reported: April 25, 2023
Pages cannot be changed to a different template.
Reported: March 29, 2023
Some pages and widgets fail to load properly.
Reported: March 8, 2023
Bulk Upload files freezes on save and cannot complete processing
Reported: December 5, 2022
Photo credits are not displaying below their image, but floating alongside, and looking like regular text.
Reported: November 21, 2022
Overall slowness in LiveWhale editing, sometimes resulting in timeout errors.
Reported: November 17, 2022
With the 11/16 upgrade, some LiveWhale Profiles cannot render their sidebars and footers.
Reported: November 16, 2022
With the 11/16 upgrade, some image galleries cannot display. (A fix is in, but some are still failing.)
Reported: November 16, 2022
New Media is located in room 123-4 of McAfee on the Undergraduate Campus.
MSC: 19
email grether@lclark.edu
New Media
Lewis & Clark
615 S. Palatine Hill Road MSC 19
Portland OR 97219