Known Issues

The LiveWhale CMS software runs the public website for Lewis & Clark. Like any software, there are sometimes bugs. The following are known issues that the New Media team are working on.

Report a new issue

Ongoing

Global News Bulletin widgets ignore balloons in sorting
Reported: May 17, 2023
Google Analytics report PDFs have stopped emailing.
Reported: April 28, 2023
Some forms with file submission fields do not work properly.
Reported: March 29, 2023
Maps on the Visit page are not loading. (temporary fix in place.)
Reported: November 17, 2022
Some older profiles widgets (using “default” template) are displaying poorly (and should be manually switched to “2021: profile list”).
Reported: November 17, 2022
Google is not displaying some pages in search
Reported: August 31, 2022

Fixed

Individual events not displaying in Safari
Reported: April 25, 2023
Pages cannot be changed to a different template.
Reported: March 29, 2023
Some pages and widgets fail to load properly.
Reported: March 8, 2023
Bulk Upload files freezes on save and cannot complete processing
Reported: December 5, 2022
Photo credits are not displaying below their image, but floating alongside, and looking like regular text.
Reported: November 21, 2022
Overall slowness in LiveWhale editing, sometimes resulting in timeout errors.
Reported: November 17, 2022
With the 11/16 upgrade, some LiveWhale Profiles cannot render their sidebars and footers.
Reported: November 16, 2022
With the 11/16 upgrade, some image galleries cannot display. (A fix is in, but some are still failing.)
Reported: November 16, 2022
With the 11/16 upgrade, some events cannot display. (A fix is in, but some are still failing.)
Reported: November 16, 2022
With the 11/16 upgrade, some accordions are not opening. (A fix is in for most, but not all.)
Reported: November 16, 2022