LiveWhale Support
Quick Start
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Known Software Issues
The LiveWhale CMS software runs the public website for Lewis & Clark. Like any software, there are sometimes bugs. The following are known issues that the New Media team is working on.
Ongoing
Some “landing” page templates look like “inner” page templates.Reported: January 3, 2024Global News Bulletin widgets sometimes display incorrect order.Reported: May 17, 2023Google Analytics report PDFs have stopped emailing.Reported: April 28, 2023Maps on the Visit page are not loading. (temporary fix in place.)Reported: November 17, 2022Some older profiles widgets (using “default” template) are displaying poorly (and should be manually switched to “2021: profile list”).Reported: November 17, 2022Google is not displaying some pages in searchReported: August 31, 2022
Fixed
Menus cannot open and close.Reported: January 22, 2024On-campus users can have timeout errors loading website. Fonts can be affected too.Reported: September 27, 2023Adding/deleting a page from the Navigation manager can accidentally delete another pageReported: September 12, 2023DNS error where lclark.edu will fail on most browsers, though www.lclark.edu works fineReported: June 14, 2023Individual events not displaying in SafariReported: April 25, 2023
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Request LiveWhale Editor Access
LiveWhale Support
Contact Us
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New Media is located in McAfee on the Undergraduate Campus.
email grether@lclark.edu
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New Media
Lewis & Clark
615 S. Palatine Hill Road MSC 19
Portland OR 97219
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