Guidelines for Resolving Problems
If student employees do not perform in a satisfactory manner, it is recommended that the following procedures be followed:
- A conference between students and supervisors should be conducted to inform the students about the problem, to provide suggestions for improvement, and to agree upon a timeline for improvement.
- If by the agreed upon date there is little or no improvement, supervisors may terminate students' employment.
- If students' employment is terminated, supervisors must notify Student Employment in writing about the situation.
- In some cases, departments may terminate students' employment without following the suggested procedures above, depending upon the seriousness of the infraction.
- Supervisors who are experiencing difficulties with students are encouraged to consult with Student Employment before any action is taken.
A student employee is technically considered a "temporary part-time" employee and is thus not entitled to the same benefits as a full-time staff person. However, student employees should be treated fairly and courteously. If a student is unreliable or does not handle the assigned duties responsibly, it may be necessary to terminate the student for unsatisfactory performance. In most cases, the following progressive discipline guidelines are suggested in handling unsatisfactory performance.
Speak with the student and express specific reasons (with examples) for dissatisfaction. Suggest solutions. Establish a time frame for improved performance.
If the poor performance continues past the time established in the verbal warning, repeat the verbal warning and follow it with a written statement documenting the situation and a new time frame. Students need to understand what is expected of them and the consequences of continued poor performance.
If the student's performance still does not improve within the specified time frame, the supervisor should consider terminating the student's employment. Notice of dismissal should be in writing, addressed to the student, and may be accompanied by a verbal discussion.
Immediate termination of a student employee is appropriate for gross misconduct, including actions threatening the safety of others, malicious use or theft of College property, actions that are inconsistent with directions received and falsification and/or forgery on time sheets and on other College documents.If a student works through the end of the term and does not return to the department the following term, the department does not have to process any termination paperwork. Also, as workloads shift over the course of the academic year, it is possible that fewer student staff will be required and the number of student employees will need to be reduced. As soon as this determination is made, any affected students should be referred to the Student Employment Office where other job options will be provided. Students should be counseled that the release is not a reflection of work performance and that they will be given ample time to obtain another position before the termination date.