School navigation

Information Technology


The following resources address common technology issues encountered by new faculty, staff and students at Lewis & Clark College.

In order to view helpsheets saved in PDF format, Adobe Reader must be installed on your computer. If you do not have Reader you can download it by clicking here and then selecting the appropriate operating system for your computer. Please be sure to read the system requirements prior to downloading and installing Reader as instructions differ from system to system.

Google Helpsheets

Visit our Google Helpsheets Page


Colleague FAQ
Download Files from Colleague
Introduction to Informer
Upload Files to Colleague

General Topics

Deleting Cookies in Firefox
Duplex Printing - Mac
Duplex Printing - Windows
Fuze Videoconferencing Knowledge Base
HTML - Getting Started
IP File Servers - Connecting With Mac OS X
IP Printers - Connecting with Mac OS X
IP Printers - Connecting with Windows
LCfiles - Connecting with Mac OS X
Optimizing Images for the Web
RefShare - Getting Started
Remote Desktop
Mac to Mac
Mac to PC
PC (Win7 or Win8) to PC (Win7)
PC (Win7) to PC (WinXP)
Voicemail Instructions
WebAdvisor - Troubleshooting


Getting Started with Windows 7
Getting Started with Windows 8
Microsoft Office 2013 Training
Microsoft Office Mac 2011 Training
Microsoft Office Home User Installation


Visit our Moodle Resources Page


Cisco 7821 Cisco 6941 Cisco 7962
Quick Guide Quick Guide Quick Guide
Medium Guide Medium Guide Medium Guide
Long Guide Long Guide Long Guide
Voicemail Button Menu and Voice Commands

Call Pickup Group


FTP - Fetch
Security - General Safety Tips
Security - Mobile Device Safety
VPN - Connecting
WebDisk - Getting Started
WebDisk - Mounting on Your Computer
WebDisk - Sharing Files and Folders
Wireless - Connecting
Wireless - Guest Access
Wireless - Mobile Devices
Wireless - Printing

Thunderbird and Other E-mail

Thunderbird - Address Books
Thunderbird - Archiving Email
Thunderbird - Creating Multiple Identities
Thunderbird - Getting Started
Thunderbird - Multiple Accounts
Thunderbird - Signatures
Your LC Email Account