The following resources help to address common technology related questions often posed by new faculty, staff and students at Lewis & Clark College. This page is in its infancy but will continue to expand throughout the coming year.
In order to view FAQ’s saved in PDF format, Adobe Reader must be installed on your computer. If you do not have Reader you can download it by clicking here and then selecting the appropriate operating system for your computer. Please be sure to read the system requirements prior to downloading and installing Reader as instructions differ from system to system.
Can’t find what you’re looking for? Let us know at itservice@lclark.edu.
Computer Replacement Deployment Process for College of Arts & Science and Common Services
IT recommends laptop computers be replaced every five years and desktop computers replaced every six years, subject to approval of the replacement budget by budget managers for the College of Arts and Sciences and Common Services.
Computers are replaced beginning with the oldest.
This process begins June 1st (around the new fiscal year) and will last throughout the year. Replacements are scheduled started with the oldest computers on a rolling basis. You can expect an email communication detailing your replacement. If you have questions or think you may have missed an email, contact itservice@lclark.edu.
The college has chosen to assign Dell PCs to all users. Apple computers will be issued to individuals with specific needs that are unique only to the macOS.
Once you receive your confirmation email you will be able to schedule your replacement appointment. This appointment takes place at your convenience.
During your installation a member of Information Technology will assist in making sure you are seamlessly moved over to your new computer and are able to continue your work as you were prior to your deployment.
If you have any questions or concerns please feel free to reach out to the Information Technology Service Desk at itservice@lclark.edu.
Computer replacements are approved by Finance & Operations at the Graduate School.
