Helpsheets
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Helpsheet out of date? Not finding what you’re looking for? Let us know at itservice@lclark.edu.
L&C Account
Account Creation - Step by Step Guide
Account Format Change FAQ
Google Helpsheets
Visit our G Suite Resources Page
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Colleague
Colleague FAQ
Download Files from Colleague
Introduction to Informer
Upload Files to ColleagueGeneral Topics
- Optimizing Images for the Web
- Symantec Anti-Virus - How to Install
- Tips for Backup
- WebAdvisor - Troubleshooting
- Zoom Videoconferencing Knowledge Base (more below)
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LCFiles
- Access J-Drive Remotely Using a Mac
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Access J-Drive Remotely Using a PC
LCfiles - Connecting with Mac OS X
Microsoft
- Microsoft Office Home User Installation
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Moodle
Visit our Moodle Resources Page
Telephones
For in-depth phone support, please visit the Telecommunications page. -
Network
- FTP - FireFTP
- FTP - Fetch
- Security - General Safety Tips
- Security - Mobile Device Safety
- How To: Connect to GlobalProtect VPN
- WebDisk - Getting Started
- WebDisk - Mounting on Your Computer
- WebDisk - Sharing Files and Folders
- Wireless - Connecting
- Wireless - Printing
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Thunderbird and Other E-mail
- Thunderbird - Address Books
- Thunderbird - Archiving Email
- Thunderbird - Creating Multiple Identities
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Thunderbird - Getting Started
Thunderbird - Multiple Accounts - Thunderbird - Signatures