The following resources address common technology issues encountered by new faculty, staff and students at Lewis & Clark College.

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L&C Account

Account Creation - Step by Step Guide

LC Account Creation Basics (video)

Account Format Change FAQ

Google Helpsheets

Visit our G Suite Resources Page


Colleague FAQ

Download Files from Colleague

Introduction to Informer

Upload Files to Colleague

General Topics

Optimizing Images for the Web

Symantec Anti-Virus - How to Install

Data Storage FAQ

Tips for Backup

WebAdvisor - Troubleshooting

Zoom Videoconferencing Knowledge Base (more below)


Access J-Drive Remotely Using a Mac

Access J-Drive Remotely Using a PC

LCfiles - Connecting with Mac OS X


Microsoft Office Home User Installation


Visit our Moodle Resources Page


For in-depth phone support, please visit the Telecommunications page.



FTP - Fetch

Security - General Safety Tips

Security - Mobile Device Safety

How To: Connect to GlobalProtect VPN

Multi-Factor Authentication (MFA) with Arculix

Wireless - Connecting

Wireless - Printing


Thunderbird - Address Books

Thunderbird - Archiving Email

Thunderbird - Creating Multiple Identities

Thunderbird - Getting Started

Thunderbird - Signatures

Zoom Video Conferencing

Zoom Online Training and Support

Zoom Video Conferencing Knowledge Base

Zoom Video Conferencing Quick Start Guide

Zoom 101 : In Meeting Controls (Basic)

Tips and Tricks for Educators on Zoom

Comprehensive Guide to Educating Through Zoom

Zoom Security Tips