Information Technology
Helpsheets
The following resources address common technology issues encountered by new faculty, staff and students at Lewis & Clark College.
In order to view helpsheets saved in PDF format, Adobe Reader must be installed on your computer. If you do not have Reader you can download it by clicking here and then selecting the appropriate operating system for your computer. Please be sure to read the system requirements prior to downloading and installing Reader as instructions differ from system to system.
Google Helpsheets
Visit our Google Helpsheets Page
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Colleague
Colleague FAQ
Download Files from Colleague
Introduction to Informer
Upload Files to ColleagueGeneral Topics
- Deleting Cookies in Firefox
- Duplex Printing - Mac
- Duplex Printing - Windows
- Fuze Videoconferencing Knowledge Base
- HTML - Getting Started
- IP File Servers - Connecting With Mac OS X
- IP Printers - Connecting with Mac OS X
- IP Printers - Connecting with Windows
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LCfiles - Connecting with Mac OS X
Optimizing Images for the Web - Remote Desktop
- Mac to Mac
- Mac to PC
- PC (Win7 or Win8) to PC (Win7)
- Tips for Backup
- WebAdvisor - Troubleshooting
- Zotero
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Microsoft
- Getting Started with Windows 7
- Getting Started with Windows 8
- Microsoft Office 2013 Training
- Microsoft Office Mac 2011 Training
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Microsoft Office Home User Installation
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Moodle
Visit our Moodle Resources Page
Telephones
Cisco 7821 Cisco 6941 Cisco 7962 
Quick Guide Quick Guide Quick Guide Medium Guide Medium Guide Medium Guide Long Guide Long Guide Long Guide Voicemail Button Menu and Voice Commands -
Network
- FTP - FireFTP
- FTP - Fetch
- Security - General Safety Tips
- Security - Mobile Device Safety
- VPN - Connecting
- How To: Connect to GlobalProtect(broken link)
- How To: Connect to GlobalProtect
- WebDisk - Getting Started
- WebDisk - Mounting on Your Computer
- WebDisk - Sharing Files and Folders
- Wireless - Connecting
- Wireless - Guest Access
- Wireless - Guest Access Renewal
- Wireless - Mobile Devices
- Wireless - Printing
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Thunderbird and Other E-mail
- Thunderbird - Address Books
- Thunderbird - Archiving Email
- Thunderbird - Creating Multiple Identities
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Thunderbird - Getting Started
Thunderbird - Multiple Accounts - Thunderbird - Signatures
- Your LC Email Account