The following resources address common technology issues encountered by new faculty, staff and students at Lewis & Clark College.

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L&C Account

Account Creation - Step by Step Guide
Account Format Change FAQ

Google Helpsheets

Visit our G Suite Resources Page


Colleague FAQ
Download Files from Colleague
Introduction to Informer
Upload Files to Colleague

General Topics

Optimizing Images for the Web
Symantec Anti-Virus - How to Install
Tips for Backup
WebAdvisor - Troubleshooting
Zoom Videoconferencing Knowledge Base (more below)


Access J-Drive Remotely Using a Mac
Access J-Drive Remotely Using a PC
LCfiles - Connecting with Mac OS X


Microsoft Office Home User Installation


Visit our Moodle Resources Page


For in-depth phone support, please visit the Telecommunications page.


FTP - Fetch
Security - General Safety Tips
Security - Mobile Device Safety
How To: Connect to GlobalProtect VPN
WebDisk - Getting Started
WebDisk - Mounting on Your Computer
WebDisk - Sharing Files and Folders
Wireless - Connecting
Wireless - Printing

Thunderbird and Other E-mail

Thunderbird - Address Books
Thunderbird - Archiving Email
Thunderbird - Creating Multiple Identities
Thunderbird - Getting Started
Thunderbird - Multiple Accounts
Thunderbird - Signatures

Zoom Video Conferencing

Zoom Online Training and Support
Zoom Video Conferencing Knowledge Base
Zoom Video Conferencing Quick Start Guide

Zoom 101 : In Meeting Controls (Basic)
Tips and Tricks for Educators on Zoom
Comprehensive Guide to Educating Through Zoom

Zoom Security Tips