Information Technology

System Status

  • All systems are up and functioning.

  • Beginning Tuesday, December 21st the IT Service Desk will transition to remote support through the end of winter break. Although access to the physical Service Desk will be limited, our team will continue to provide technical assistance to the college community while working offsite. If you need assistance you may call us at 503-768-7225. If you prefer email, you can reach us at itservice@lclark.edu. Our team is ready to support you should you have a technical issue or request.

    Equipment checkout will suspend on Tuesday, December 21st and will resume again on Monday, February 7, 2022. If you have an immediate need, please contact the IT Service Desk.

    The Resource Lab will be closed starting Thursday, December 16th and will resume print services on Monday, February 7, 2022.

    The IT Service Desk will be closed from December 23rd thru January 3rd. Beginning January 4th, the Service Desk will be available via remote support. You may email us at itservice@lclark.edu. Due to current Covid-related campus restrictions, we will have limited phone support until February 7, 2022, however, you can leave a message at 503-768-7225 and we will get back to you as soon as we can.

    Wishing everyone a safe and enjoyable winter break!

  • Zoom Update: As we start the spring semester in a remote environment, we strongly recommend that everyone update to the latest version of Zoom as there are minimum version requirements in place.

    Please use the following links to download and install the latest version for your computer:

    PC: https://zoom.us/client/latest/ZoomInstallerFull.msi

    MAC: https://zoom.us/client/latest/zoomusInstaller.pkg

    For more information, please see our news item on the Information Technology webpage and feel free to contact the IT Service Desk at itservice@lclark.edu if you need assistance or have any questions.

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Information Technology News

Mobile and Remote Labs Update

Information Technology continues to move forward with our plan to offer flexible computer lab options for the Spring 2022 term with a combination of remote and mobile labs.

WiFi Infrastructure Replacement Milestone - January 11, 2022

Law campus WiFi replacement is completed.

Google Ending Unlimited Storage for Schools

In a major change to its offering for schools and students, Google will no longer offer unlimited storage to educational institutions beginning in July of 2022.

Zoom Updates Required for Spring 2022

Information Technology will adjust Zoom admin settings so that all Lewis & Clark Zoom accounts will be required to upgrade to at least version 5.9.0. 

Dubach Computer Labs Closing

The Dubach Labs computer classrooms in Templeton are scheduled to close on Saturday, December 11th to get ready for Templeton remodel construction. Computers may be available for open access until December 16.

WiFi Infrastructure Replacement Status December 8 2021

  • Updated WiFi at GSEC is expected to be online on December 21, 2021.
  • Updated WiFi at the Law school is expected to online by January 7, 2022.

Spring 2022 Moodle Courses Now Available

Moodle courses for Spring 2022 have been imported and are now available to instructors.

EdTech fall news worth revisiting

Here’s a rundown of EdTech fall news worth revisiting.

Using Presenter View in the Classrooms

Presenter view is a PowerPoint and Slides presentation mode that shows additional information such as notes and previews of upcoming slides. In response to questions about using presenter view in the classrooms, we’ve created a helpsheet covering how to set up presenter view in PowerPoint for Mac & Windows, as well as for Google Slides. 

Classroom Tech Update: Where are the webcams?

As part of a return to in-person instruction at the College of Arts and Sciences, IT’s Academic Operations team is removing webcams installed for hybrid teaching. Webcams are available for checkout by faculty and students from the Service Desk loaner pool.

Google Sites Migration

Migration Timeline for Classic Google Sites