Zoom account provisioning

Single Sign-On (SSO) and Zoom accounts

In order to make Zoom more accessible and accessible, IT will be configuring Zoom for SSO. SSO will make your virtual collaborations even smoother by allowing you to use your LC Credentials to access Email, Zoom, and many other services using a single username (LC##-####) and password.

Account Provisioning

This change also means that the first time you log into Zoom, whether you’re a staff, faculty, or student, you’ll automatically receive an LC managed Zoom account. Faculty and staff will receive Zoom Pro accounts, while students will receive basic Zoom licenses. Zoom accounts are tied to your LC account (LC##-####@lclark.edu) and are managed by IT.

Faculty, Staff, and Departmental accounts

Staff and faculty will receive Zoom Pro accounts upon the first login into Zoom through SSO. Departmental accounts are able to request Zoom Pro licenses by emailing itservice@lclark.edu.

Emeritus Staff and Faculty

Former employees, including emeriti faculty and staff will be deprovisioned from their Zoom Pro license this spring. Future former employees will be deprovisioned on a rolling basis. 

Student Accounts

Students can request to upgrade to a Zoom pro license by submitting a request to itservice@lclark.edu. Faculty can also request Zoom pro licenses for all students in their class(es) by emailing itservice@lclark.edu.

A basic Zoom account is capable of running a meeting with up to 100 participants and 40 minutes. However, when needed, students can request a pro license for the academic year by emailing itservice@lclark.edu. Students will be provisioned Pro licenses on a rolling basis and will revert back to basic accounts on August 15th every year, with the option to re-submit a request for a Pro license.

Alumni Accounts

Alumni accounts will be deprovisioned on August 15th every year with no ability to request a Zoom Pro account.

Contact

If you have any questions or need further assistance, please feel free to reach out to itservice@lclark.edu.